Our Commitment to Your Privacy
At pakr98 we handle your personal data with care. Here is a quick overview of the six pillars that define how we approach privacy for Pakistan players.
Minimal Data Collection
We only collect information that is genuinely needed to operate your account, process payments in PKR, and keep the Platform secure. Nothing more.
Secure Data Storage
Your personal information and transaction records are stored on secured, access-controlled servers. Sensitive data such as payment details is encrypted in transit and at rest.
No Selling of Data
pakr98 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data stays within the scope described in this policy.
Your Rights, Always
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we will handle your request promptly.
Transparent Cookie Use
We use cookies to keep your session active and improve Platform performance. We do not use third-party advertising cookies or behavioural tracking pixels.
Breach Notification
In the unlikely event of a data breach that affects your account, we will notify you promptly through your registered contact details and explain the steps taken to address it.
1. Introduction
This Privacy Policy explains how pakr98 ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal information of users who register and play on pakr98.com. We take your privacy seriously and we want you to understand exactly what happens with your data when you use our Platform.
By creating an account or using any part of pakr98, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not register or continue using the Platform.
This policy applies to all users accessing pakr98 from Pakistan, regardless of the device or browser used. It covers our website and all services available through it.
2. Data We Collect
We collect personal information in two ways: information you provide directly when registering or using the Platform, and information collected automatically through your interactions with pakr98.
Information You Provide
- Registration details: full name, date of birth, email address, phone number, and residential address
- Identity verification documents: CNIC copy or other government-issued ID requested during KYC verification
- Payment information: JazzCash account number, Easypaisa wallet, Raast ID, bank account details, or card details used for deposits and withdrawals
- Support communications: messages, chat logs, and emails exchanged with our customer support team
- Responsible gaming preferences: deposit limits, self-exclusion requests, and session time settings you configure
Information Collected Automatically
- Device and browser data: IP address, device type, operating system, browser version
- Usage data: pages visited, games played, session duration, bet history, and login timestamps
- Cookie data: session tokens and Platform preference data stored locally on your device
| Data Type | Source | Purpose |
|---|---|---|
| Name & Contact Info | Registration form | Account creation, communications |
| CNIC / ID Documents | KYC verification | Age and identity verification |
| Payment Details | Deposit / withdrawal flow | Transaction processing in PKR |
| IP Address | Automatic (browser) | Security, fraud detection |
| Session & Bet History | Platform activity | Account management, responsible gaming |
| Support Messages | Live chat / email | Issue resolution, quality assurance |
3. How We Use Your Data
pakr98 uses your personal information only for legitimate purposes directly related to operating the Platform and serving you as a player. Specifically, we use your data to:
- Create and manage your account on pakr98
- Process deposits and withdrawals in PKR through your chosen payment method
- Verify your identity and age as part of our KYC obligations
- Detect and prevent fraud, money laundering, and account abuse
- Provide customer support and respond to your queries in a timely manner
- Send you important account notifications, including security alerts and policy updates
- Improve Platform performance, fix bugs, and enhance the user experience for all Pakistan players
- Enforce our Terms and Conditions and Responsible Gaming commitments
- Comply with any applicable record-keeping or reporting obligations
Marketing Communications: If you have opted in to receive promotional emails or notifications about bonuses and offers on pakr98, you can withdraw that consent at any time through your account settings or by contacting support.
4. Payment Data
All financial transactions on pakr98 are carried out in PKR. When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer, or cards, the payment processing is handled through secure payment gateways.
pakr98 does not store your full card number, CVV, or full mobile banking credentials on its own servers. Payment data shared with us is encrypted and handled in accordance with applicable payment security standards. We retain a record of transaction amounts, dates, and payment methods for account management and audit purposes.
Your payment method details are used exclusively for processing your deposits and withdrawals. They are never shared with third parties for any purpose other than completing the transaction you have requested.
5. Data Sharing
pakr98 does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We may share your data only in the following limited circumstances:
- Payment Processors: We share the minimum payment information required with JazzCash, Easypaisa, Raast, or your bank to complete a transaction. These processors operate under their own privacy policies and security standards.
- Identity Verification Services: During KYC checks, identity document information may be shared with trusted verification service providers solely for the purpose of confirming your identity and age.
- Technology and Hosting Providers: Our Platform relies on third-party cloud infrastructure and software providers. These partners access data only to the extent needed to deliver their services and are contractually bound to keep your information confidential.
- Legal Obligations: We may disclose your information if required to do so by a valid legal process or to protect the safety and integrity of the Platform and its users.
In every case where we share data with a third party, we apply the principle of data minimisation — only the information strictly necessary for the purpose is shared, nothing more.
6. Cookies & Tracking
pakr98 uses cookies to keep the Platform running smoothly for you. A cookie is a small text file stored on your device by your browser. We use the following types of cookies:
- Essential Cookies: These are required for the Platform to function. They keep you logged in during your session, remember your language preference, and maintain security tokens. You cannot opt out of essential cookies without affecting your ability to use the Platform.
- Performance Cookies: These help us understand how players use pakr98 — which pages are visited most, where errors occur, and how load times can be improved. The data collected is aggregated and does not identify you individually.
- Preference Cookies: These remember settings you have chosen on the Platform, such as game display preferences or responsible gaming limits you have set.
We do not use third-party advertising cookies, retargeting pixels, or social media tracking scripts on pakr98. You can manage or clear cookies through your browser settings at any time, though doing so may affect Platform functionality.
7. Data Retention
We keep your personal data for as long as your account is active and for a reasonable period afterwards to handle any post-closure queries or obligations. Specific retention periods are as follows:
- Account and registration data: Retained for the lifetime of your account plus a minimum of five years following closure
- Transaction records: Retained for a minimum of five years from the date of each transaction
- KYC documents: Retained for five years following account closure
- Support communications: Retained for two years from the date of each interaction
- Session and gameplay logs: Retained for two years from the date of activity
When retention periods expire, data is securely deleted or anonymised so that it can no longer be linked back to you.
8. Security Measures
Protecting your data is something we take seriously at pakr98. We implement a combination of technical and organisational security measures to guard against unauthorised access, accidental loss, or disclosure of your personal information:
- All data transmitted between your device and pakr98 is protected using TLS encryption
- Sensitive account and payment data stored on our servers is encrypted at rest
- Access to personal data within our organisation is restricted on a need-to-know basis
- We conduct regular reviews of our security practices and update them as threats evolve
- Automated systems monitor account activity for suspicious behaviour and flag anomalies for review
While we take every reasonable precaution, no online platform can guarantee absolute security. You also have a responsibility to keep your pakr98 login credentials confidential and to log out of shared devices after each session.
9. Your Rights
As a pakr98 user you have the following rights with respect to your personal data. You can exercise any of these rights by contacting our support team:
Right of Access
You can request a copy of the personal data we hold about you at any time. We will provide this within a reasonable timeframe.
Right to Rectification
If any personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it without undue delay.
Right to Erasure
You may request deletion of your personal data. Note that certain data must be retained for legal and audit purposes and cannot be deleted on request.
Right to Restrict Processing
In certain circumstances you can ask us to restrict how we use your data, for example while a complaint or correction request is being resolved.
Right to Data Portability
You can request a copy of your account data in a structured, machine-readable format to transfer to another service where technically feasible.
Right to Withdraw Consent
Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time through your account settings.
10. Minors
pakr98 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on pakr98, please contact us immediately. We will promptly investigate and close the account, and any associated data will be deleted.
All accounts are subject to age verification. Any account found to belong to a person under 18 will be closed and its balance forfeited in accordance with our Terms and Conditions.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our data practices, or updates required by applicable standards. When we make material changes, we will notify registered users via their registered email address or through an in-Platform notification.
Continued use of pakr98 after any update to this policy constitutes your acceptance of the revised terms. The "Last updated" date at the top of this page always reflects when the most recent changes were made. We recommend reviewing this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with our support team:
- Live Chat: Available 24/7 directly through the Platform
- Email: [email protected]
Our team handles all privacy queries in Pakistan English and aims to respond within a few business hours. For urgent account security matters, live chat is the fastest way to reach us.